VFS Global, the world’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide, relocates its Visa Application Centre in Abu Dhabi to a more accessible and premium location in terms of amenities and infrastructure. From this centre, customers can apply for visas to Australia, Austria, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Malaysia, Malta, Norway, Portugal, Slovakia, Sweden, Switzerland, The Netherlands, Turkey, United Kingdom and Ukraine.
The new centre will help bring seamless visa application services to close proximity for the high volumes of travellers from Abu Dhabi. Following the relocation, customers can submit their visa applications in an even more convenient and comfortable environment at the new VFS Global centre situated at Level B2 (Lower Ground), The Mall, World Trade Centre, Khalifa Bin Zayed the 1st Street (Airport Road), Abu Dhabi. The newly relocated centre is larger, with a greater applicant accommodating capacity compared to the previous centre, along with high security control and ample parking space.
In 2018, VFS Global processed approximately half a million applications from the United Arab Emirates alone, and Abu Dhabi centre accounted for over 80,000 visa applications. VFS Global has been present in Abu Dhabi since 2004 and currently serves 27 client governments.
Commenting on the key features of the new centre, Vinay Malhotra, Regional Group COO for Middle East, South Asia & China, VFS Global, said: “Our Abu Dhabi centre is one of VFS Global’s flagship centres around the world. The expansive new centre serves 27 client governments and provides outbound travellers from Abu Dhabi a very convenient visa application platform, ensuring enhanced quality of services and seamless procedures in a spacious environment. Visa applicants can enjoy personalised services while submitting their visa applications in the comfort of luxurious Platinum or Premium lounges. With the opening of this centre we set a new global standard for Visa Application Centres.”
Key features of the centre includes:
- Platinum and Premium Lounge facility with personalised service by dedicated staff
- Doorstep delivery of passports
- SMS notifications on application status
- Online tracking of application status
- Dedicated website for easy access to end-to-end information including visa categories, requirements, document checklists and applicable fees
- Dedicated contact centre and email support to answer queries and track application status
- Extended operating hours enabling visitors to submit applications at their time of convenience