The Government of Abu Dhabi, composed of several 27 government entities and companies, is participating at the ‘2018 International Esri User Conference.’ the world’s most important event for geographic information systems organized by the Environmental Systems Research Institute (Esri). The event opened today (Monday, July 9, 2018) and will continue for five days (July 13, 2018) in San Diego, California. The Abu Dhabi Smart Systems and Services Authority (ADSSSA), the government entity overseeing the ICT agenda in the UAE capital, organized and managed the government entities’ participation, reflecting Abu Dhabi’s leading role in the digital transformation process which will enable various government entities to provide integrated and comprehensive services, as well as enhance the business environment and increase customer satisfaction and happiness.
In line with the conference’s agenda, Dr. Rauda Saeed Al Saadi, Director General of ADSSSA, showcased Abu Dhabi’s comprehensiveness in the field of advanced geographic information systems (GIS), which the authority has been working on in collaboration with all government entities. ADSSSA also allowed these entities to use GIS to develop businesses, services and the decision-making process in various sectors, which helped in offering services and projects with high standards of quality and accuracy of geospatial data.
In the same context, Al Saadi showcased “TAMM” system as one of the achieved models of the integration between geographic data systems and the field of government services – one of the vital areas of business, and the integrated customer experience. This comes in line with the Abu Dhabi vision to provide the new generation of government services under the concept of “integrated journey” by employing innovative technologies of government services and geographic information systems in order to provide efficient, Fast and proactive services to enrich the customer experience.
ADSSSA also demonstrated its keenness to benefit from existing partnerships with the private sector as it continuously updates with knowledge on the latest technologies through continuously overlooking the latest techniques and future directives in all sectors, particularly the geographic information systems and its working with various entities to strengthen efforts that will help improve the level of government services as work processes make the best use of technology.
Al Saadi praised all government entities participating in the “2018 International Esri User Conference”, which falls in line with Abu Dhabi’s aspirations to enhance cooperation among various entities involved in the field of GIS.
The Authority is showcasing the Abu Dhabi Spatial Data Infrastructure, a project which facilitates the sharing and exchange of geo-spatial data among government entities in various sectors using innovative solutions and technologies to enrich the customer’s experience through the provided services by the government entities, such as “Moving to New Home” journey, which allows users to find an ideal location based on their preferences such as proximity to facilities, schools and commercial centers. The program also allows customers to view activities and events in Abu Dhabi in an interactive manner as well as receive important traffic alerts about their region. To enrich customer experience, statistical data such as previous consumption of water and electricity are also provided, aimed at encouraging the community to rationalize water and electricity usage.
